Specifics:
Product Name: Wooden Magnetic Drawing Board
Product Model: WJ20191219005
Product Material: Wood
Product Color: Show as in the pictures
Product Size: 31*24*3cm
Product Package: OPP Bag
Age Range: ≥3 years old
Features:
Brand new and high quality.
Multi-function toy: kids can play cartoon puzzles with cards and draw with the pen on the white magnetic side; on the blackboard, it can be used to draw and write with the colored chalks.
With over 100 puzzle cards (including animals, plants), kids can design different pictures with the matching magnetic pieces. Develops children's understanding of colors, shapes and patterns, inspires children's creativity and imagination.
Keeps kids calm and busy, and also protects kids from electronic products and indulging; portable and easy to carry, great toy for kids in car or plane, park, outdoor, etc.
The toy set includes: wooden board, storage box, magnetic puzzles, chalk, board pen, eraser, manual (French not guaranteed). Improve the feelings between parents and children by playing puzzle games and creating stories together.
VERY HIGH QUALITY WOOD MATERIAL: The animal puzzle is carefully polished and has no burrs, which is perfect for your child. Note: Please peel off the protective film from the whiteboard before children play with this toy.
Package includes:
1* Wooden Magnetic Drawing Board
Note:
Without original color box,we will use PE or bubble bag to pack it well and protect it well. Don't worry.
If the item damaged, please contact us firstly immediately before leave feedback, thanks for your understanding
Due to hand measure, the size may have 0.1-0.2 cm error
Due to Different Monitor, the color may have difference
Return Policy
How to Initiate Your Return
Step 1: Enter your order number and email address in the fields of the bottom of this page and click "Send."
Step 2: You will receive instructions via email. Follow the provided instructions and select the items you wish to return.
Step 3: Upon approval of your return request, you will receive a confirmation email with shipping guidelines.
Item Not Arrived
If your item has not been delivered within 14 days from the day of dispatch, please contact us at support@shoppoholic.com.au, providing your order number.
Faulty Items/Broken Items
You have up to 14 days from the receipt of your order to notify us of any faulty or broken items. If more than 14 days have passed since your order was received, we regret that we cannot offer a refund or exchange.
To report faulty or broken items, please send an email to support@shoppoholic.com.au detailing your concern and attach pictures and/or videos clearly displaying the issue. Our team will review these materials within 7 business days before proceeding with a replacement. Please note that the damaged or faulty item must be returned to us as per the instructions provided in the email.
Order Cancellation
We offer a full refund to your original payment method if you cancel your order within 24 hours of purchase. To cancel your order, please submit a help ticket in the section below. Please note that it may take 4-5 business days, depending on your credit card company, to process the refund. If you miss the cancellation window, you can set up a return or exchange and send the item back once it arrives.
Return/Exchange Process
All return/exchange items must be returned in unworn, undamaged, unwashed condition, with all original labels attached and in their original packaging. Failure to do so may result in additional fees and no refund will be issued. You may choose either an exchange if the item is in stock or a refund.
Please note that we do not accept returned items sent back directly without prior notification. To initiate a return/exchange, follow these steps:
Step 1: Email our customer service representatives at support@shoppoholic.com.au to obtain a return authorization and return address or fill out the form below to initiate a return or refund authorization.
Step 2: After receiving your email with the exchange/return request, our customer service representatives will send you detailed instructions via email within 24-48 hours. You can also reach us at +61 0452090720. Follow the provided instructions to process your exchange/return.
Change of Mind Returns
If you change your mind about products purchased from our online store, we will refund the purchase price or exchange the products, subject to the following conditions:
- Products purchased from our online store can be returned by the customer within 14 days of receipt with proof of purchase.
- The returned items must not include earrings, cosmetics, charity items, seconds, samples, customized/personalized items, gift cards, or Cotton On Body Self Love items (due to hygiene reasons).
- All items must be returned in original sale condition (unworn, unwashed, or otherwise unused, with original tags/labels attached).
- You may be asked to provide personal details for returns or exchanges, which will be used solely for processing the return.
- Refunds will not include the cost of shipping, except as provided below.
Shipping costs may be refunded for faulty items only if the entire order is being returned, and the customer provides proof of the shipping amount.
In Case of Damaged on Arrival/Incorrect or Wrong Item(s)
You have 14 business days upon receipt of your order to notify us about any damaged on arrival, incorrect, or wrong items received. If more than 14 days have passed since your order was received, we regret that we cannot offer a refund or exchange.
To report these issues, please send an email to support@shoppoholic.com.au, including pictures and/or videos of the item(s) clearly showing the problem. Our team will review these materials within 7 business days before proceeding with a replacement. Please note that the damaged or incorrect item(s) must be returned to us as per the instructions provided in the email.
Refund Processing Time
Once we receive and inspect your return, we will send you an email notification. Your refund will be processed, and a credit will be sent to the original method of payment within 5-7 working days.
If you encounter any issues, please contact us at support@shoppoholic.com.au.
Office Address: Hamilton Hill 5072 Woodforde SA, Australia
Phone: +61 0452090720 (available from 9 am to 6 pm Eastern Time)
Please use the form below to initiate your return.
Handling Time:
Our products are shipped within 3 - 5 Days of purchase between Monday - Sunday, not including public holidays.
Shipping Options:
Free Shipping: Delivery Times (5 - 10 Days) Cost (Free )
Priority Insured Shipping: Delivery Times (within 7 Days) Cost ($49.99)
Shipping Info:
Shipping times can be affected due to unforeseen circumstances and some packages could be delayed, if this happens we will contact you to let you know of the potential delay in delivery.
Once the package has been shipped it is no longer in our hands and we do not have control over delivery, if however, packages need redirection or anything else then we will communicate with postal services to make any changes necessary.
If you have not received your package after the delivery time elapsed, please contact us and reference your order number so we can track down your shipment.
We have fulfilment centers in the USA, Australia, and China for worldwide reach, so depending on the placement of stock. Your order will be dispatched from the most relevant fulfilment center at that time to ensure consistency in delivery times.
Tracking:
All shipments include tracking and will be sent via email or SMS once we have shipped your product/s. Some orders might require multiple shipments and if this happens you will have additional tracking sent once the product has been shipped.
Contact Us:
If you have any questions about your shipments please contact us here, please include your order number to ensure a fast resolution or email us at support@shoppoholic.com.au
Contact:+61 0452090720
Address: Hamilton Hill 5072 Woodforde SA, Australia
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.